Return and refund policy

At clpticrk.shop, we are committed to making your shopping experience simple, secure, and satisfying. If you are not completely happy with your purchase, you may request a return under the conditions described below.

Return Eligibility

You may request a return within 30 days after the delivery date.

To qualify for a return:

• The item must be unused and in its original condition.
• All original packaging, accessories, labels, and documentation should be included.
• Proof of purchase or your order confirmation is required.

Items that have been damaged due to misuse, improper handling, unauthorized repairs, or missing components may not qualify for a refund.

Return Procedure

Please contact our customer support team before sending any merchandise back.

Email: info@clpticrk.shop

Please include the following information:

• Order number
• Product purchased
• Reason for the return
• Photos if the product is defective, damaged, or incorrect

After your request is reviewed, return instructions will be sent to you.

Product Inspection

Every returned product will be inspected after it arrives at our return facility.

Refund Processing

Approved refunds are typically issued within 5–10 business days after the inspection has been completed.

Refunds will be returned through the original payment method whenever possible.

Return Limitations

Items returned outside the return period or that fail to meet the eligibility requirements may not be approved.